Why Small Talk Matters in Business Emails Across Cultures

Quick question for you. 👋
Have you ever felt like you had to “ease into” an email before getting to the point?

In some cultures, that’s actually expected – even in professional emails.
A quick friendly note, a bit of small talk… it’s not wasting time. It’s how you build trust.
In fact, jumping straight into business can feel too cold.

Here’s your quiz of the day:

In which culture is small talk part of email etiquette?
(I’ll give you a hint: relationships matter a lot.)

What’s your guess?
Let me know in the comments and tell me what you think about starting emails with small talk. Do you do it? Or skip it?

🔔 Curious about how culture shapes communication? Follow me for weekly email tips.

Why Small Talk Matters in Business Emails Across Cultures

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