Business Email Writing

I used to write subject lines like mini novels. My first boss in Manchester taught me a better way… 3 […]

If I had 1€ for every vague email I’ve received… Especially when it ends with “Can you confirm receipt of

One emoji got someone in trouble. The other saved the day. Someone I know reported her colleague to HR because

Quick question for you. 👋Have you ever felt like you had to “ease into” an email before getting to the

The #𝟏  secret to writing better emails (That most people forget!) “Why is my email not clear?” “Why does it

This one line kills your replies… “Please let me know if you have any questions.” It’s polite.It’s common.But in some

Ever hit “send” too fast… and immediately regretted it? Typos, wrong names, weird phrases that sounded smart in your head…

Last week, I ran the Spartan Race in Carcassonne and I surprised myself in so many ways. When my husband

Saying “𝑵𝑶” is hard. Saying no politely in an email? Even harder. Imagine this:You email a company to ask about

If an email looks messy, it reads messy. Imagine this:You walk into a store where everything is piled in one

This client used ALL CAPS in his emails… but not for the reason you think! I once worked with a

People won’t remember your perfect grammar. But they will remember how your email made them feel. Yes, tone is more

“I don’t know how to organize my ideas when I write an email in English.” That’s what a colleague once

“Is her keyboard stuck on the question mark key?” That’s what I thought when I received an email ending with:

Last week, I visited Kuwait City and I was pleasantly surprised. (Yes, this is about global emails. Stay with me.)

Over coffee, my colleague sighed:“I don’t get it. I send emails asking for approval… and then I wait. And wait.

Has an email ever made you nervous… just because of 3 little dots? I once had a client who loved

“I’m good at English… so why am I struggling to write business emails?” That’s what one of my French students

🎶 “I wanna wake up in that city that doesn’t sleep…” Frank Sinatra’s voice still rings in my head. That

90% of business emails only need 3 tenses.Just 3. Present. Past. Future. That’s it. Overthinking grammar slows you down. Too

It’s raining emails!! !! ☔📩 Imagine this: you receive an email where you were copied. It’s addressed to 40 people

Confession time: Teaching grammar can be boring. 😅Don’t get me wrong. I love English Grammar. As a language learner, I

Japan feels like another planet 🇯🇵 🌏✨(This will 100% inspire the way you write global emails.) I LOVE Japan. It’s

2 reasons why “As per my last email…” needs to be buried. RIP 🪦 Follow-up emails are tricky. Sometimes you

TRUE STORY 😅: you hit “send”… and then realize you forgot the attachment You’re not the only one.It happens to

Writing an email in English is one thing. In French? That was a whole different story. You stare at the

Forget textbooks. My inbox taught me how culture really works. I’ve probably sent over 10,000 emails over the years. In

A client once told me my emails in French felt… different.What he meant: they were clear and straight to the

You don’t need 15 minutes to answer a 1-line email… here’s how I learned to reply faster (without sounding rude). When

Using English idioms in business emails can go terribly wrong. Just ask Brian. Brian, a French professional, gets an email

Copy-paste email phrase templates make you sound like a robot. One of the most overused? “Thank you for your prompt

Starting an email in French used to take me forever. I’d sit there, staring at the screen, trying to find

AI is hurting your professional emails more than you think. I get why people use it. It’s fast, easy, and

Do NOT end your emails like this if you want clear, collaborative communication. “Please don’t hesitate to contact me” sounds

80% of emails are ignored. Yours doesn’t have to be.Why? Because the subject line is the first thing your recipient

This CEO’s email failed. Can you tell why?Professional emails are not just words on a screen. They are valuable communication

I made an embarrassing email mistake at work 😳 Here’s what happened. Imagine this. You just started a new job

Is your email too long? You might be making this mistake. A French colleague once asked me to proofread his

Your short emails might be making you look unprofessional. Here’s why. You spend time crafting a clear, error-free email in

Ever Sent an Email and Thought… ‘Wait, Was That Rude?’ 😬 Cultural differences in emails can be tricky—one wrong phrase

How NOT to Handle Complaints (And What to Do Instead) Let’s be real—nobody enjoys getting complaints. The first instinct? Defend

Ever sent an email and waited hours… days… maybe forever for a reply? 😩 The problem isn’t your recipient—it’s how

True or False: Date formats can cause confusion in business emails. 💡 Answer: TRUE!Imagine sending an important delivery request for

Do you use phrases like “Please find attached” in your emails? While it’s polite and professional, it can feel stiff,

Personalization is the key to writing emails that grab attention, build strong relationships, and get replies.  Want to make your

“Tea? What tea?”☕  A British friend once told me about an email exchange with a French colleague. The French colleague

Have you ever found yourself using extra formal language in emails to sound polite? When I first started writing emails

Ever hit “send” and realized there was a mistake in your email? A typo, a wrong date, or even a

‘Holiday’ or ‘Vacation’? ‘Autumn’ or ‘Fall’? Using the wrong one might confuse your reader. Here’s why it matters. Being mindful

Still waiting on that email reply? You’re not alone. 😩 You don’t want to be pushy, but you also need

Always begin with these simple questions: “Why am I sending this email?” “What do I want the recipient to do

Ever wondered why “analyse” looks wrong in emails to American clients or colleagues?Did you know? English spelling varies between British

Writing Emails Inspired by Donald Trump: Bold Move or Bad Idea? (Yes, Really!) A fascinating study analyzed Donald Trump’s communication

Want to make sure your emails get noticed and read? When your email feels like a wall of text, your

💡 Did you know? The words you choose in your emails don’t just shape how your message is received—they reflect

𝐄𝐯𝐞𝐫 𝐰𝐨𝐫𝐫𝐢𝐞𝐝 𝐢𝐟 𝐲𝐨𝐮𝐫 𝐞𝐦𝐚𝐢𝐥 𝐠𝐫𝐞𝐞𝐭𝐢𝐧𝐠 𝐢𝐬 𝐭𝐨𝐨 𝐜𝐚𝐬𝐮𝐚𝐥 𝐨𝐫 𝐭𝐨𝐨 𝐟𝐨𝐫𝐦𝐚𝐥? Getting the tone of your greeting wrong can

𝐀𝐫𝐞 𝐩𝐡𝐫𝐚𝐬𝐚𝐥 𝐯𝐞𝐫𝐛𝐬 𝐬𝐧𝐞𝐚𝐤𝐢𝐧𝐠 𝐢𝐧𝐭𝐨 𝐲𝐨𝐮𝐫 𝐞𝐦𝐚𝐢𝐥𝐬?Phrasal verbs like “put off” or “hand in” might work in casual conversations, but

𝐄𝐯𝐞𝐫 𝐟𝐞𝐞𝐥 𝐥𝐢𝐤𝐞 𝐲𝐨𝐮𝐫 𝐞𝐦𝐚𝐢𝐥𝐬 𝐚𝐫𝐞 𝐥𝐨𝐧𝐠𝐞𝐫 𝐭𝐡𝐚𝐧 𝐭𝐡𝐞𝐲 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐛𝐞?One of the biggest challenges in professional email writing

𝐀𝐫𝐞 𝐲𝐨𝐮 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐚 𝐠𝐥𝐨𝐛𝐚𝐥 𝐭𝐞𝐚𝐦 𝐨𝐫 𝐬𝐮𝐩𝐩𝐥𝐢𝐞𝐫𝐬?𝐇𝐞𝐫𝐞’𝐬 𝐚 𝐜𝐨𝐦𝐦𝐨𝐧 𝐞𝐦𝐚𝐢𝐥 𝐦𝐢𝐬𝐭𝐚𝐤𝐞 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐚𝐯𝐨𝐢𝐝: 𝐢𝐠𝐧𝐨𝐫𝐢𝐧𝐠 𝐭𝐢𝐦𝐞 𝐳𝐨𝐧𝐞𝐬 𝐚𝐧𝐝

𝐖𝐚𝐧𝐭 𝐭𝐨 𝐦𝐚𝐤𝐞 𝐚 𝐬𝐭𝐫𝐨𝐧𝐠 𝐢𝐦𝐩𝐫𝐞𝐬𝐬𝐢𝐨𝐧 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐯𝐞𝐫𝐲 𝐟𝐢𝐫𝐬𝐭 𝐥𝐢𝐧𝐞 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐞𝐦𝐚𝐢𝐥? In a global workplace, the first

𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐭𝐡𝐚𝐭 𝐮𝐬𝐢𝐧𝐠 𝐚𝐜𝐭𝐢𝐯𝐞 𝐯𝐨𝐢𝐜𝐞 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐞𝐦𝐚𝐢𝐥𝐬 𝐜𝐚𝐧 𝐦𝐚𝐤𝐞 𝐲𝐨𝐮𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐜𝐥𝐞𝐚𝐫𝐞𝐫 𝐚𝐧𝐝 𝐦𝐨𝐫𝐞 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭? Using active

💬 𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐭𝐡𝐚𝐭 𝐛𝐞𝐢𝐧𝐠 𝐝𝐢𝐫𝐞𝐜𝐭 𝐨𝐫 𝐢𝐧𝐝𝐢𝐫𝐞𝐜𝐭 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐞𝐦𝐚𝐢𝐥𝐬 𝐜𝐚𝐧 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞𝐥𝐲 𝐜𝐡𝐚𝐧𝐠𝐞 𝐡𝐨𝐰 𝐲𝐨𝐮𝐫 𝐭𝐨𝐧𝐞—𝐚𝐧𝐝 𝐞𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐥𝐲 𝐲𝐨𝐮𝐫

💬  𝐇𝐚𝐯𝐞 𝐲𝐨𝐮 𝐞𝐯𝐞𝐫 𝐰𝐨𝐧𝐝𝐞𝐫𝐞𝐝 𝐰𝐡𝐲 𝐲𝐨𝐮𝐫 𝐞𝐦𝐚𝐢𝐥𝐬 𝐝𝐢𝐝𝐧’𝐭 𝐠𝐞𝐭 𝐭𝐡𝐞 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐲𝐨𝐮 𝐰𝐞𝐫𝐞 𝐞𝐱𝐩𝐞𝐜𝐭𝐢𝐧𝐠? One common reason is an

⏳ 𝐖𝐚𝐧𝐭 𝐭𝐨 𝐬𝐩𝐞𝐧𝐝 𝐥𝐞𝐬𝐬 𝐭𝐢𝐦𝐞 𝐰𝐫𝐢𝐭𝐢𝐧𝐠 𝐞𝐦𝐚𝐢𝐥𝐬 𝐛𝐮𝐭 𝐬𝐭𝐢𝐥𝐥 𝐠𝐞𝐭 𝐭𝐡𝐞 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞𝐬 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝? We’ve all been there: you

💬 𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐭𝐡𝐚𝐭 𝐮𝐬𝐢𝐧𝐠 𝐢𝐝𝐢𝐨𝐦𝐬 𝐢𝐧 𝐞𝐦𝐚𝐢𝐥𝐬 𝐜𝐚𝐧 𝐜𝐨𝐧𝐟𝐮𝐬𝐞 𝐲𝐨𝐮𝐫 𝐫𝐞𝐜𝐢𝐩𝐢𝐞𝐧𝐭 𝐚𝐧𝐝 𝐥𝐞𝐚𝐝 𝐭𝐨 𝐦𝐢𝐬𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠𝐬? For native speakers,

📌 Did you know that the subject line of your email is what helps your recipient decide whether to open

𝐖𝐫𝐢𝐭𝐢𝐧𝐠 𝐜𝐥𝐞𝐚𝐫, 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐞𝐦𝐚𝐢𝐥𝐬 𝐢𝐧 𝐚 𝐠𝐥𝐨𝐛𝐚𝐥 𝐰𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞 𝐢𝐬𝐧’𝐭 𝐣𝐮𝐬𝐭 𝐚 𝐧𝐢𝐜𝐞-𝐭𝐨-𝐡𝐚𝐯𝐞—𝐢𝐭’𝐬 𝐚 𝐦𝐮𝐬𝐭. 🕒 As busy professionals, we know