Privacy Policy

Effective Date: 01/01/2025

At BE Pro – Business English for Professionals, we are committed to protecting your personal data in compliance with French and European data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://businessenglishforpros.com.

By using our services, you agree to the terms of this Privacy Policy. If you have any questions, please contact us.

1. Data Controller Information

  • Company Name: BE Pro – Business English for Professionals
  • SIRET: 941 793 242 00012
  • Legal Form: Libérale non réglementée
  • Business Address: 60 rue François Ier, 75008 Paris, France
  • Representative: Aline BERTRAND
  • Email: Contact Us

2. Data We Collect

We collect the following categories of personal data:

  • Identification Data: Name, email address, phone number, billing address
  • Usage Data: IP address, browser type, pages visited, actions on the website
  • Communication Data: Messages sent via our contact form or email
  • Payment Data: Processed securely via Stripe and PayPal

We do not knowingly collect data from individuals under the age of 16. If you believe we have done so, please contact us immediately.

3. Purpose of Data Processing

We process your data to:

  • Fulfill orders and deliver digital content (e.g., courses)
  • Send free resources or newsletters (only with your consent)
  • Respond to inquiries and provide customer support
  • Improve our website and user experience (analytics)
  • Comply with legal and fiscal obligations

4. Legal Basis for Processing

In compliance with GDPR, we rely on the following legal grounds:

  • Consent: For marketing and newsletters
  • Contract: To deliver purchased products or services
  • Legal Obligation: For accounting and tax compliance
  • Legitimate Interest: To improve website functionality and communication

5. Cookies and Tracking Technologies

We use cookies for:

  • Essential website functionality
  • Analytics (e.g., Google Analytics)
  • Preferences (e.g., language settings)
  • Marketing and advertising (e.g., Facebook Pixel)

For full details, see our Cookie Policy. You can manage your cookie preferences at any time.

6. Third-Party Data Sharing

We do not sell or rent your personal data. We may share it with trusted third parties for the following purposes:

  • Payments: Stripe, PayPal
  • Email and CRM: FluentCRM
  • Hosting and tools: WordPress, CookieYes

All third-party providers must comply with GDPR and ensure data security.

7. Data Security

We implement strong technical and organizational measures to safeguard your data, including:

  • SSL encryption
  • Secure servers and hosting
  • Regular security updates

In the event of a data breach, we will notify relevant authorities and affected users within 72 hours.

8. International Transfers

Your data is primarily processed within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses.

9. Your Rights (GDPR)

As a data subject, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Erase your data (right to be forgotten)
  • Restrict processing in certain conditions
  • Object to processing (e.g., for marketing)
  • Port your data in machine-readable format

To exercise your rights, contact us via our contact form. We will respond within 30 days.

10. Data Retention

  • Marketing Data: Until you unsubscribe
  • Transaction Data: Retained for up to 6 years (legal requirement)
  • Contact Form Data: Retained for up to 12 months

11. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version is always available on this page. We will notify you if significant changes are made.

12. Contact

If you have any questions about this Privacy Policy or your data, please contact us via our contact page.

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